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U.S. Department of Homeland Security Seal. ICS-CERT. Industrial Control Systems Cyber Emergency Response Team.
TLP:WHITE

Advisory (ICSA-18-263-01)

Tec4Data SmartCooler

Original release date: September 20, 2018

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1. EXECUTIVE SUMMARY

  • CVSS v3 7.5
  • ATTENTION: Exploitable remotely/low skill level to exploit
  • Vendor: Tec4Data
  • Equipment: SmartCooler
  • Vulnerability: Missing Authentication for Critical Function

2. RISK EVALUATION

Successful exploitation of this vulnerability could cause the device to shut down by exploiting missing authentication for a critical function.

3. TECHNICAL DETAILS

3.1 AFFECTED PRODUCTS

The following versions of SmartCooler, a cooling appliance, are affected:

  • SmartCooler, all versions prior to firmware 180806

3.2 VULNERABILITY OVERVIEW

3.2.1    MISSING AUTHENTICATION FOR CRITICAL FUNCTION CWE-306

The device responds to a remote unauthenticated reboot command that may be used to perform a denial of service attack. 

CVE-2018-14796 has been assigned to this vulnerability. A CVSS v3 base score of 7.5 has been calculated; the CVSS vector string is (AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:H).

3.3 BACKGROUND

  • CRITICAL INFRASTRUCTURE SECTORS: Commercial Facilities
  • COUNTRIES/AREAS DEPLOYED: Worldwide
  • COMPANY HEADQUARTERS LOCATION: Austria

3.4 RESEARCHER

Ankit Anubhav of NewSky Security reported this vulnerability to NCCIC.

4. MITIGATIONS

Tec4Data has released new firmware to address the vulnerability and has distributed the new firmware to affected devices.

NCCIC recommends users take defensive measures to minimize the risk of exploitation of this vulnerability. Specifically, users should:

  • Minimize network exposure for all control system devices and/or systems, and ensure that they are not accessible from the Internet.
  • Locate control system networks and remote devices behind firewalls, and isolate them from the business network.
  • When remote access is required, use secure methods, such as Virtual Private Networks (VPNs), recognizing that VPNs may have vulnerabilities and should be updated to the most current version available. Also recognize that VPN is only as secure as the connected devices.

NCCIC reminds organizations to perform proper impact analysis and risk assessment prior to deploying defensive measures.

NCCIC also provides a section for control systems security recommended practices on the ICS-CERT web page. Several recommended practices are available for reading and download, including Improving Industrial Control Systems Cybersecurity with Defense-in-Depth Strategies.

Additional mitigation guidance and recommended practices are publicly available on the ICS-CERT website in the Technical Information Paper, ICS-TIP-12-146-01B--Targeted Cyber Intrusion Detection and Mitigation Strategies.

Organizations observing any suspected malicious activity should follow their established internal procedures and report their findings to NCCIC for tracking and correlation against other incidents.

No known public exploits specifically target this vulnerability.


Contact Information

For any questions related to this report, please contact the NCCIC at:

Email: NCCICCUSTOMERSERVICE@hq.dhs.gov
Toll Free: 1-888-282-0870

For industrial control systems cybersecurity information:  http://ics-cert.us-cert.gov 
or incident reporting:  https://ics-cert.us-cert.gov/Report-Incident?

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