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U.S. Department of Homeland Security Seal. ICS-CERT. Industrial Control Systems Cyber Emergency Response Team.

Advisory (ICSA-16-336-04)

Advantech SUSIAccess Server Vulnerabilities

Original release date: December 01, 2016

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Researcher rgod working with Zero Day Initiative (ZDI) has identified an information disclosure, a directory traversal, and a privilege escalation vulnerability in Advantech’s SUSIAccess Server. Advantech has produced new software to mitigate these vulnerabilities.

These vulnerabilities could be exploited remotely.


The following SUSIAccess Server versions are affected:

  • SUISAccess Server Version 3.0 and prior.


Successful exploitation of these vulnerabilities may result in file manipulation or arbitrary code execution.

Impact to individual organizations depends on many factors that are unique to each organization. NCCIC/ICS-CERT recommends that organizations evaluate the impact of these vulnerabilities based on their operational environment, architecture, and product implementation.


Advantech is a Taiwan-based company with distribution offices in 21 countries worldwide.

The affected product, SUSIAccess Server, is a platform as a service (PaaS) for cloud and Internet of Things (IoT) devices. According to Advantech, SUSIAccess Server is deployed across several sectors including Commercial Facilities, Critical Manufacturing, Energy, and Government Facilities. Advantech estimates that this product is used worldwide.




An attacker could traverse the file system and extract files that can result in information disclosure.

CVE-2016-9349b has been assigned to this vulnerability. A CVSS v3 base score of 7.5 has been assigned; the CVSS vector string is (AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N).c


The directory traversal/file upload error allows an attacker to upload and unpack a zip file.

CVE-2016-9351e has been assigned to this vulnerability. A CVSS v3 base score of 8.0 has been assigned; the CVSS vector string is (AV:N/AC:H/PR:L/UI:R/S:C/C:H/I:H/A:H).f


The admin password is stored in the system and is encrypted with a static key hard-coded in the program. Attackers could reverse the admin account password for use.

CVE-2016-9353h has been assigned to this vulnerability. A CVSS v3 base score of 8.4 has been assigned; the CVSS vector string is (AV:L/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H).i



These vulnerabilities could be exploited remotely.


No known public exploits specifically target these vulnerabilities.


An attacker with a low skill would be able to exploit these vulnerabilities.


Advantech no longer supports “SUSIAccess.” They have developed “WISE-PaaS/RMM” to replace it. To coordinate the purchase of the new software, users should contact Advantech at:


ICS-CERT recommends that users take defensive measures to minimize the risk of exploitation of these vulnerabilities. Specifically, users should:

  • Minimize network exposure for all control system devices and/or systems, and ensure that they are not accessible from the Internet.
  • Locate control system networks and remote devices behind firewalls, and isolate them from the business network.
  • When remote access is required, use secure methods, such as Virtual Private Networks (VPNs), recognizing that VPNs may have vulnerabilities and should be updated to the most current version available. Also recognize that VPN is only as secure as the connected devices.

ICS-CERT reminds organizations to perform proper impact analysis and risk assessment prior to deploying defensive measures.

ICS-CERT also provides a section for control systems security recommended practices on the ICS-CERT web page. Several recommended practices are available for reading and download, including Improving Industrial Control Systems Cybersecurity with Defense-in-Depth Strategies.

Additional mitigation guidance and recommended practices are publicly available in the ICS‑CERT Technical Information Paper, ICS-TIP-12-146-01B--Targeted Cyber Intrusion Detection and Mitigation Strategies, that is available for download from the ICS-CERT web site.

Organizations observing any suspected malicious activity should follow their established internal procedures and report their findings to ICS-CERT for tracking and correlation against other incidents.

Contact Information

For any questions related to this report, please contact the NCCIC at:

Toll Free: 1-888-282-0870

For industrial control systems cybersecurity information:  http://ics-cert.us-cert.gov 
or incident reporting:  https://ics-cert.us-cert.gov/Report-Incident?

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